The modern workplace runs on the hybrid model, where most of the workforce is remote. This is due to the increasing globalization and digital nature of businesses. And, in today’s business climate, inefficiency will halt your growth greatly given the high rates of competition and the mere speed of the technological business world which is evolving at unprecedented rates.
When your teams are spread all across the globe and working in highly competitive market climates, productivity and collaboration suites (particularly one that meets your specific business needs) become crucial to success of workflows.
Zoho and G Suite (now Google Workspace) are both industry leaders in the arena of productivity and collaboration software. Zoho is a more budget friendly option, whereas G Suite is a more extensive suite on a much higher price point. These are both cloud based platforms, meaning that their whole roster of applications is accessible anywhere in the world, this is revolutionary for teams with a large number of remote workers spread across the globe.
If you’re looking for productivity tools for your team, but are unsure on which platform to invest in, then you’ve come to the right place. In this article we’ll be taking a look at Zoho vs. G Suite in terms of privacy, tech stack, technical support, and pricing to make your decision easier.
Zoho – A Brief Overview of a Transparent and Budget Friendly Option
It goes without saying, that Zoho is a much smaller platform than G Suite. But, it has made its mark given its transparent policy, reasonable pricing, and dedicated CRM (customer relationship management) software that integrates seamlessly with other third party platforms.
While its features are commonly offered by all tools of similar nature, it is differentiating itself with its clear-cut policies earning customer trust and offering services at cheaper rates than big competitors like Google.
G Suite (Google Workspace) – An Extensive Suite of Tools to Enhance Your Team’s Productivity
Google workplace is the latest iteration G Suite, the name change and new features were announced on October 6, 2020 by Google. It is a comprehensive tool offering calendaring, document management, email, chat, and much more.
Their flagship feature is Gmail (their email hosting site) which is one of the (if not the most) popular emailing hosting site. Additionally, it offers Sheets, Drive, Slides, and Meet, therefore removing the need for the Microsoft suite, Skype, or Zoom.
It also has many additional features like Google Calendar and Google Keep (for notes). While, they do not offer an intranet social app like Zoho, they offer Forms, Admin, Vault, Work Insights and more that provide a similar effect.
However, the true strength of the platform lies in its familiarity, and its modern user friendly interface.
Zoho vs. G Suite – A Comprehensive Comparison
Without further ado, let’s get into a comparison of Zoho CRM vs Google Workspace:
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Tech Stack
Zoho: It entails three suites that are seamlessly integrated, namely these are: office suite, collaboration suite, and mail suite. The office suite consists of Zoho Writer, Zoho Show, and Zoho Sheet. The collaboration suite consists of the Zoho Workdrive and Zoho Meeting. The mail suite consists of Zoho Mail, Cliq, and Connect.
Basically, it integrates data from multiple sources and its central dashboard enables you to access notifications from all the tools in its three suites.
Google Workspace: Google Workspace has a tech stack most people are already aware of including Google Sheets, Gmail, Google Meet etc. But, where it truly wins are the add-ons that can be seamlessly integrated with all the existing services.
These add-ons include Asana for project management, Copper as a CRM especially developed for Google Workspace, Slack for communication, Miro for an online ideation space, DocuSign for digital signs of contracts and quotes, and Kanbanchi (which integrates with mail, calendar, and Drive)
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Technical Support
Zoho: This is an area that Zoho needs to develop further because their support teams are much smaller than the ones at Google. And their tlts are limited to user guides, FAQs, sel-service ticketing systems, and webinars; which is insufficient in terms of technical support for a full-fledged firm.
Google Workspace: Needless to say, Google has a much larger human support team that is thus easier to access for technical support. It provides round the clock customer support through email, chat, phone calls and its very own training certification, knowledge base, and customer support forms. It is hard to beat Google in this area.
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Security
Zoho: Zoho has a slight edge in security over the G Suite. It claims that security is incorporated in their entire software development process. It offers security capabilities like: TLS encryption, data encryption at rest and in transit, two factor authentication, and encryption for mail at rest.
Google Workspace: Google values security and provides trust rules for Drive and Drive labels, two factor authentication, client-side encryption, evolved anti phishing and malware solutions, and data leak prevention capabilities.
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Pricing
Zoho: Zoho’s winning factor is its accessible pricing. They have four plans: a forever free plan, a mail only plan, a standard plan, and a professional plan. The forever free plan has limited storage and tools at the business’ disposal but the standard and professional plans have a decent suite for the price range.
Google Workspace: Google is more expensive but offers more flexibility options even in the basic model, and as you move from Business Starter to Business Standard to Business Plus to Enterprise, the price keeps going up but so does the access to features that bigger companies need for efficient workflows. It offers a commendable level of customization at higher plans.
How Do Consultants Help?
Consultants, like our industry experts at TechLoyce can provide even more information so your decision ends up being more beneficial for you. They can also help you navigate the features of these tools and train your team to use these platforms so your time and resources are better invested.
With the help of consultants, you can fully utilize all the features these tools can offer your business. Most companies buy these suites before knowing all their functions, only half-using something that you pay the full price doesn’t seem like a fair deal does it? So, use experts to provide a guiding team for training your teams so you can reach your business goals and objectives.
Final Word
Thus, in the comparison of Zoho vs. G Suite, these are our final verdicts.
Zoho Verdict: Great platform for smaller companies and entrepreneurs looking for safe budget friendly options which do not need a very expansive suite of tools and more so need an intranet social app integrated with the rest of their productivity and collaborative suite.
G Suite Verdict: Google Workspace is a brilliant and expansive set of tools that can prove revolutionary for a team’s productivity and collaboration. While, it is on the pricier end, it is an investment that is definitely worth it for businesses of all sizes (but especially larger enterprises).
To select the best tool for your specific business needs, our industry experts at Techloyce can help guide you to your final decision. They can also assist in bringing your teams on board with the new tools. Get in touch with us to find out more.
