Zoho CRM Integration With Zoho Social
Zoho CRM is without a doubt one of the best CRM available in marketing that caters to the need of the sales, marketing, and accounts departments alike. Unlike the traditional CRM, Zoho CRM aspires to become Social CRM by empowering teams that directly or indirectly interact with leads on social media to engage, understand and improve customer service.
For this very reason, Zoho CRM provides a ‘Social Tab’ in CRM. It let teams monitor the feedback and social activities of the customer. And, simultaneously contact and interact with them particularly on two social media platforms Facebook Page and Twitter Profile.
In addition to monitoring, it can track interaction and allow teams to directly participate in social activities from one place. Whenever the brand is mentioned, tweeted, or liked, CRM sends a notification. If the sales department deemed the interaction worthy of conversion, they can add lead from social media to CRM directly.
The social tab in Zoho CRM further contains dashboard, conversion tab, compose, and activity log.
Upgrade Your Social Media Management & Marketing Game By Creating Multi-Channel Marketing Strategy With Zoho Social
Unlike the ‘social tab’ offered in Zoho CRM, ‘Zoho Social’ takes social media management to another level and consequently has become an ultimate, all-in-one social media management tool.
It allows businesses to simultaneously build and manage the social presence on all platforms including Facebook Profile and Group, LinkedIn Profile and Page, Google My Business Listing, Twitter Profile, and Instagram Profile. Additionally, the team can engage with leads and participate in communication from a single dashboard.
Since social media is all about generating a stream of interaction and leads engagement, by posting regularly. Therefore, with Zoho Social, you can schedule and create unlimited posts. Additionally, it manages interaction and conversions made on social media directly from Zoho Social.
Another feature that Zoho Social offers is team collaboration between the sales and marketing departments. The data collected on customers, leads, and engagement is shared with teams to improve social media strategy.
Two Way Data Synchronization and Enriched Details On Lead With Zoho CRM Integration With Zoho Social
When it comes to creating all-inclusive social media marketing and conversion strategy, Zoho CRM integration with Zoho Social can do wonders. The efficiency of CRM and stored data on the customer is enriched with the help of Zoho Social integration. Such an integrated platform allows sales & marketing teams to devise a holistic strategy by combining the data on clients from CRM and social media activities.
Moreover, collaboration within teams becomes easier and allows them to measure the content performance and lead conversions with the help of detailed metrics. Another advantage the integration offer is the automation of content publishing and scheduling.
Zoho CRM with Zoho Social allows the seamless synchronization of brand profiles & settings.
Feature of Zoho Social Integration:
- Unlimited Post Creation
- Flexible Scheduling
- Automated Publishing and Scheduling
- Content Calendar Creation & Management
- Campaign And Channel Management
- Engagement And Conversion Tracking
- Multichannel Marketing
- Collaboration Tools
- Customize Reporting and Analytics
- Data Visualization
Lost? Let Techloyce help you!
Are you planning to integrate Zoho Social into Zoho CRM? Then contact Techloyce today!
We are official Zoho Partners, and our team of Zoho CRM integration and implementation consists of certified professionals. Our goal is to offer a comprehensive solution to clients and offer post-service support to make Zoho CRM and Zoho Social integration a smooth ride.
