Why Enhancing Customer Experience Is Necessary For CX

Why Enhancing Customer Experience Is Necessary For CX

The pandemic has increased the number of customer touchpoints and simultaneously complicated the sales funnel process for employees to track. At the same time, the satisfaction of employees is the underlying factor that drives customer experience in the favor of...

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Social Listening a key for new product development

Becoming a market leader and introducing innovation that brings opportunities for growth and revenue is the ultimate dream of every businessman. There are many perks of becoming a leader of a market by providing the specific product needed by the...

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