Odoo ERP and CRM is one of the best solutions available in the market that is open-sourced. However, when it comes to data migration from one ERP to another or customization from the dashboard to the configuration setting, only a well-versed and experienced Odoo developer can help. But, hiring a developer-only is not always the right choice, especially when you have to customize the specs to match the need and requirements of every department and training on-site resource. Therefore, it is recommended to hire a certified company with expertise in Odoo. Here in this article, you will find an overview of the difference between certified and non-certified Odoo Consultant, along with some quick pointers to help you navigate the selection process of Odoo Consulting Partners for your business.
Why Consider Certified Odoo Consultant Over Non-Certified
Selecting the right Odoo Partner plays a significant role in the success and smooth operation of your business. But when it comes to implementing Odoo CRM or ERP you have to consider a lot of things from thorough business analysis for optimization opportunities to integration needs and KPIs.
Before we begin why it is important, let’s take an example of a small-scale business that needs secure communication and data privacy, but the implementation is not optimized for that or the integration is not customized for team collaboration. Thus, you have to hire a new consultant who will re-assess your business and provide CRM optimization accordingly. And, hiring two people will cost you twice the prices that could have to save if you hired a skilled and certified one.
We have crafted this article by taking everything into account. Here you will find key essential points that a person should know and weigh things accordingly while selecting the right Odoo CRM consultant.
Read More: How To Choose the Right Odoo Partner?
1. Master In Business Management & Improve Business Process
The first thing that you need to know is certified Odoo partners are best at business management and understanding the business process that aims to improve business productivity. Moreover, they use this knowledge and expertise to analyze the business and craft a solution in the form of a customized solution that is fully optimized to handle the business process. Unlike this, a non-certified professional has the working knowledge about CRM and ERP, along with the functional knowledge of applications offered by Odoo. They use this information to make recommendations to integrate the application that matches the requirement needed. And, this is often not the solution that businesses wanted.
2. Full Implementation & Configuration
Moreover, they are skilled at providing full Odoo implementation that is targeted at providing a working solution to the business needs. Since not every business can afford to hire Odoo development or technical experts, therefore outsourcing the configuration process can save you lots of hustle.
3. Thorough Business Analysis
Another important thing about hiring a certified consultant is they conduct a thorough business analysis before providing a suggestion and a solution. This is made possible because they have technical and functional professionals in hand who have complete command over the workflow of Odoo CRM and ERP, along with custom application development.
Also Read: Say No To Disconnected Software And Abrupt Communication With Odoo ERP
4. Complete Integration & Quality assurance
Odoo is open-sourced, this means, having technical knowledge and access to the code makes customization, and new application integration smooth. This leads to ensuring the quality of the solution provided. And, a certified professional has a team in hand that is skilled not only at developing the application but also ensuring the quality in terms of functionality and operation of the system.
5. Data Migration
After ensuring the quality of the solution, the thing that is left for the businesses is to migrate data accurately and quickly to the new system. And, in this quest, only a professional can help. Wonder why, because they have years of experience and team a skilled professional readily available to customize the solution and get it running before providing access to the client. Unlike this, if you hire a non-certified professional then you have to hire multiple teams to get things done.
6. Training & Support
Lastly, the significant difference between certified and non-certified is the scoop of support. Since non-certified are freelancers, usually don’t have enough time or offer additional charges for provided training and support services to clients. On contrary to this, hiring a professional means, you will be getting complete and instant support whenever you need it.
What to look for in an Odoo consultant?
Hiring the right Odoo consultant mean they need to have expertise in implementation, integration, and customization, along with onsite resources training and technical support. But the thing that you need to understand and comprehend before booking an appointment is the type of service that you need and the resources you have to cover the expense. Usually, they are two types of consultant, first is Technical, skilled at providing the backend customization and development support. And the second is Functional consultants, they have complete knowledge about the applications and workflow. Hence they act as a reliable resource that bridges the communication gap between technical professionals and clients.
Learn More On Understanding The Difference Between Odoo Functional & Technical Consultants
In addition to this, you should also weigh the experience, knowledge, and exposure of a consultant in mind while selecting the one for your business. If you are wondering how you can verify the experience, then you can directly ask the consultant for reference or view the success stories published on their website. Lastly, the availability of the consultant especially in the initial phase of implementation.
Concluding Remarks
Unlike other CRM and ERP applications available in the market, Odoo is ranked among the top leading solutions that offer open-sourced services. This makes customization of Odoo CRM easy and integration smooth. But, the key to system optimization lies in the hand of Odoo Consultant. For more details, you can consult Techloyce.
