If you think that you are using more than the usual number of applications, even for mundane tasks such as payroll calculation to management, leave tracking of the employee to annual report making. Still, the flux of customer queries remained unanswered and nothing seems to remedy the delayed customer support or pending invoices in the pipeline. Then, there certainly is a need to implement ERP and CRM. And, the best solution available right now is Odoo.
Odoo is a complete suite that makes enterprise management and customer service successful. It contains all the right tools that make professional website development codeless and ease business functionality with automation.
But, you may only make the most out of it if you have hired the right and updated Odoo partner.
Selecting the right Odoo Partners is a real big challenge. Thus, we have crafted this article to help many like you in their quest to hire the right person.
Here you will find three essential things about how a novice or executive can select the right Odoo Partners.
The first part consists of 05 essential things that every client should know before hiring an Odoo consultant, and a 05-points checklist to help them in making the right decision. Along with this, you will also find an understanding of the benefits of hiring the right Odoo Consultant. The last part contains the pros and cons of hiring Techloyce’s Odoo consulting services.
Things to know before Selecting an Odoo Partner
- Business requirements
The first thing on our list is the last puzzle piece. By defining which the client can solve half of the puzzle and the only part left at the end would be the technical side. So, the first thing that clients need to identify is the bottlenecks they are experiencing. It can be as simple as workflow mapping, invoice creation, human resource management, or breakeven point. Along with these things, clients can also map down what they think may resolve all of the problems.
And, if you still can’t seem to wrap your head around the problem then Techloyce Odoo Consultants are here to help you.
- Technical Or Functional Odoo Partner
The next thing on our list is defining what you need assistance for. If you think that the resources you have are experts at creating a custom workflow and defining the process to a technical expert then there is no issue. But you think you just miss the technical expertise for Odoo’s implementation then hiring a technical consultant is recommended.
Hold on! In case you have none then you can hire the complete Odoo Consultation services.
Here you need to know that a functional consultant offers support for workflow creation, system analysis, and relaying clients’ requirements to the technical experts. While the technical consultant is only responsible for offering backend development support.
Click Here to Understanding The Difference Between Odoo Functional & Technical Consultants
- Scalability of Odoo Partner Service
This leads to the solution’s scalability provided by the consultant. If you think the solution offered is not saleable then it’s better to reconsider your options. Because the other significant thing about the Odoo ERP and CRM is its scalability that makes the implementation process measurable. Furthermore, it helps the business executive in knowing the metrics of software implementation and reassessing their decision whether they need a particular solution or not.
Instead of waiting for the successful implementation of Odoo ERP, one can avail the free trial period.
- Testimonial or Relevant Projects
What do you think makes an Odoo Consultant great? Project completion ratio? The number of solutions provided, or the positive reviews about the company? If you think all then you are right! Yes, this is the deciding thing that makes a consultant great. So, if any consultant failed to provide details of past clients, then consider this a walk-out sign.
In contrary to what we just said, if you find a reference then it is recommended to contact them either via email or LinkedIn to know what their constraints were and how the customized Odoo solution is servicing their interest. This will help in creating a clear picture.
- Duration to Complete a Task
The second last thing on our list is the estimated time required for the complete implementation. Always go for the expertise that gives you solutions like agility and faster implementation instantly available and ready to use. It really matters that how much time you have in hand. If you have none then go for out-house experts. This way you won’t miss any time and stay top of the game.
Read More on: Say No To Disconnected Software And Abrupt Communication With Odoo ERP
Checklist for selecting the right Odoo Partners
After completing the homework on what the client’s needs, the next step is selecting the Odoo Partners. And, to make this quest easy here is a checklist that you can follow:
- Experience & Expertise
On our checklist, the first thing is an experience that clients need to prioritize while hunting for a consultant. There are two reasons to outsource the project to an experienced consultant. First, the exposure to the different industries and history of serving a diverse client base. This exposure helps them in quick problem identification and delivering highly customized Odoo ERP and Odoo CRM solutions that newbies just can’t. Secondly, with experience comes eyes for spotting trends and keeping the system up to date. So, If you are hiring services of seasoned professionals with maximum customer satisfaction then one thing is sure that you are on the right track.
- Odoo Consultant Availability
The next thing is the 24/7 availability of either Odoo Partners or the support team. Why? Software in the scrum and agile software development phase can develop many problems from unresponsive systems to delayed system loading, and data corruption to duplication. This means the consultant should always be available to address any minor to major glitches. Failure to do so can result in data loss and can cause significant revenue loss.
- Pre and Post Service Support
If you are implementing Odoo ERP or CRM for the first time and you are positive that no one in your organization has used it before, then looking for Odoo Consultant who offers pre and post-Odoo support service and options for post-implementation Odoo training is a must. And, these services are only offered by an expert, not the freelancers. Therefore, the third thing that one needs to look for in a consultant is the option of post services support.
- Access to project Developer
Whether you consult a functional or technical consultant, the thing that you need to understand and actively look for is access to the developer. A custom software development process requires to-and-fro communication between client and software developer. This makes software modification a swift ride and the client can rest assured that he will get exactly what he needs. Even if he doesn’t then the things can be customized instantly.
- Work Ethics of Odoo Consultant
And the last thing on our checklist is work ethics. It really matters how they listen to the specification given by the clients and relaying exact requirements to the technical expertise along with on-time product delivery. So, if you think that past clients of a particular consultant are complaining about the delay then you need to move on. If everything seems perfect then there is no need to delay things further, just book a consultant to preview the free version.
Learn More About What Makes Odoo the Best ERP Solution in 2021
Benefits Of Outsourcing Technical Services To Odoo Partners
When a client hires the right consultant then the business is bound to enjoy the following benefits.
- Quick Error Mitigation
The first and foremost benefit is quick error resolution and instant service support. Well, this is a blessing in disguise. Just imagine you report a bug to your software developer, and it got resolved before the customer could identify it. This just saves you a lot of bucks. In addition to this, outsourcing means having a dedicated resource managing your account, and this means, the client will save a lot of time in explaining things to new consultants from scratch. Moreover, instead of sharing documents the developer can resolve the error in an instant then wasting the time of document previews and understanding the backend process.
- Up-to-date System
Things are evolving at a lightning speed. This means, there is a possibility that the software you are using today will not be the same in a few days. Hence, outsourcing the entire solution means your system will remain up to date.
- Comprehensive Service Support
The third advantage of outsourcing or employing a consultant is, you can enjoy the instant response. Additionally, one can also ask for module training if updates are causing hindrance in software integration at all levels from executives to employees.
- Inexpensive & Time-Saving
Unlike freelancers, hiring a certified Odoo consultant means one can save time in software implementation. Also, if any bug appears then it will be resolved promptly.
- Data Privacy & Confidentiality
When everything is operating online and one can get their PC repaired virtually, increase the need for having a trustable consultant who not only ensures data privacy but also provides comprehensive confidentiality. Hence, hiring a certified Odoo Partner is they ensure to protect the privacy of their client. Unlike this, the freelancers and one-time consultants don’t ensure such a level of security and prevent privacy breaches.
Why You Should Consider Techloyce As Odoo Partner?
Techloyce is operating in this industry for many years. We have provided the best and highly customizable CRM and ERP solutions to many industries including entertainment to e-commerce, and subscription-based businesses to the healthcare sector. We have a team of skilled Odoo developers that provide customized service in a nick of time. We have three rules which we always adhere to:
- Quality, we ensure to provide a swift solution to all clients and this means no compromise on the quality. Along with this, we provide instant customer support.
- Swift and Time-efficient Solution. Our service includes implementation, Odoo integration, support, and training
- Accurate Estimate. We understand time is money for our clients, therefore we provide comprehensive assistant from suggesting the right ERP and CRM, along with implementation and integration support.
So, reach out to us today and unleash the potential of Odoo ERP.
