Dropshipping & eCommerce Management with Zoho

In the past year, the world has seen many revolutions. Working from home, which was considered a myth has become the most beneficial mode of doing business. Due to its efficiency and amidst COVID-19, many companies including Google have also extended their work-from-home policy till December 2022. Along with this, the concept of dropshipping is on the rise too with a 44% increase in online orders in 2020 alone.

Furthermore, when it is done right, it can result in annual $100K revenue for dropshippers. But to achieve this, you have to invest 75% of your time in optimizing SEO and marketing efforts, which can take longer manually. Therefore, it is recommended that you integrate Zoho Inventory into your business and leverage the flexible feature offered by inventory management.

Here in this article, we have discussed three key essential things and divided this piece of writing into three parts. The first part discusses what makes the dropshipping business a mess. Secondly, how the integration of customized Zoho ERP and Zoho CRM can result in business operation enhancement. Lastly, it talks about Zoho inventory implementation and integration, along with how using it you can enhance your eCommerce operation and leverage from dropshipping.

Read More: A Complete Guide On How To Set-Up E-Store Using Zoho Commerce

What Is Dropshipping?

It is a process of shipping products directly to the customers without maintaining an inventory. Usually, there are done by companies or drop shippers working on Amazon, Etsy, and Shopify and results in $0 to $100k profit simply by curating quality products, maintaining a quality relationship with vendors, and shipping products directly to the customers. However, when it comes to stores that have a physical address, well-maintained warehouse, and inventory, they can also benefit from the dropshipping method in a time of crisis, e.g. customer asking for a bulk order but the available quantity is reserved for another customer. In such a situation, a business owner can ask their vendors to send the asked quantity directly to the customers, as a result, they won’t loos clients to a competitor.

Read More: Everything You Need To Know About Sale Pipeline Management

How Manual Dropshipping Can Effective Your Business

Initiating a dropshipping shipping business requires extensive research, just like opening a traditional site-based business. No matter how easy it sounds i.e. you just have to curate products, select a supplier, create a product catalog on your website and ask the supplier to send the goods directly to the customers, pay the agreed amount to the supplier and keep surplus. However, it is not that simple. So, if you are planning to shift from traditional to dropshipping without conducting prior research or having a low budget then you are in trouble. Along with selecting the wrong dropshipping niche and supplier too.

What Does Dropshipping Look Like When Things Are Managed With Customized ERP & CRM

Like we said above, that dropshipping is a complex process and can result in an investment loss. To prevent this, the viable solution is to integrate a customized ERP i.e. Zoho to manage everything from warehouse to inventory, invoice generation to payment collection, and paying suppliers their dues. In addition to this, a customized system can offer the following benefits:

  1. Save Time And Space On Hoarding Products – Receiving a bulk order and refusing to fulfill it because the available products are committed to another buyer can put a loyal customer off and nudge them to never return. To prevent this, Zoho offers a dropshipping option to its users. using which the business owners can send the product to their customers directly from the supplier and keep track of every update. This reduces the hassle of product hoarding, package processing, and delivery tracking. Ultimately can achieve the heights of quick delivery to the loyal customer when stock is reserved for another customer.
  2. Automation Of Workflow – In addition to saving time and reducing warehouse maintenance expenses. Using an ERP that offers automation. And, this helps businesses in saving time in recurring tasks, that require payment verification, sending reminders to the buyer and supplier, etc. Since data is being maintained by the system and each transaction or communication is being done via it, it lessens data errors. Which a business can use to devise targeted marketing and sales strategies.

Read More: Why Enhancing Digital Experience Is Necessary for CX in Coming Years

How Zoho Inventory Allows Businesses To Leverage Dropshipping

When it comes to selecting the right ERP for your business, it is important to select the right tool that not only supports dropshipping, multiple platform integration, and payment collection, but also supports supplier management. In this regard, you will find Zoho inventory the best solution. Here are some noteworthy features that you can avail.

  1. Product Management, Single & Bulk Dropshipping – First, businesses with a wide variety of products, comprehensive inventory management, and multiple warehouses or suppliers can manage products directly from their inventory application, keep track of orders, measure stock quantity, and monitor the status of booked orders. And, simultaneously use this to dropship an order to one customer or process bulk order without any hindrance.
  2. Multi-channel selling & Supplier management – In addition to product management, businesses can also manage multiple stores either operating locally or online e.g. on Amazon, Etsy, eBay, Shopify, etc., and also keep records of suppliers with details including name, product, and quantity. This reduces the efforts required for switching from one application to another and manually updating the changes made in any order. On the other hand, it also allows the user in generating invoices, keep track of order fulfillment, and update records with a few keystrokes.
  3. Comprehensive Reporting – Lastly, Zoho Inventory offers comprehensive reporting with graphs, pie charts, bars, and metrics. Moreover, using Zoho Zia and BI, one can get deep insights without making many efforts. To get Zoho Zia integrated with your system you can reach out to Zoho CRM Consultants at Techloyce.

Read More: Give Wings to Your Business With Zoho Analytics & BI

Conclusion

Embarking on a journey to offer dropshipping service to your existing customer requires a lot of planning and research. However, we are living in a time where online purchase has increased to over 40%. Currently, dropshipping methods are being widely used by the dropshippers since it doesn’t require inventory management. Image the benefit it could offer to the companies that have a well-maintained warehouse and chain of reliable suppliers to ship quality products to customers in a timely manner without compromising on the quality.

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