Some of the significant benefits of using an HR management system are, it increases the visibility of the organization, smoothens the onboarding process, and assists HR resource persons in navigating the organization in the right direction with maximum employee retention. On top of this, having an agile system also ensures that the businesses can survive the turmoil of changing work culture, especially in post COVID era.
Initially, we have written several pieces on why the HR department needs a comprehensive system, what benefits it offers to corporate and enterprises. Now, here in this article, we have identified the key 06 challenges that the HR department is facing in 2021, as a result of the pandemic. Along with this, we have given a brief overview of how the Zoho Update of 2021 has changed the dimensions of HR management through its application management. To get more information on Zoho People Integrations & Zoho People Implementation, you can reach out to Zoho People Consultants at Techloyce.
Also Read: A Complete Guide On Zoho Development & Customization
Challenges Of HR Management
- Employees’ Safe Office Return is the first issue that every employer is facing right now. The reason behind this is the employees are feeling comfortable working from home and they don’t want to get this opportunity to go. There are two reasons behind this, first, they can spend time with their family and simultaneously complete tasks without any quality issues. Secondly, they save a lot of money on commute.
- Cooping with Changing Employee Recruiting Landscape. The second challenge given by HR professionals is, the changing landscape of headhunting. This includes interstate and abroad hiring. Since the companies can recruit people, virtually from everywhere, this makes resources management, and engagement difficult. Along with, the payroll to leave management and onboarding to smooth inter-team collaboration and interaction.
- Retention Of Employees is the third most cited problem by HR. One of the major reasons behind this is the flexibility of working from home.
- Employee Benefits And Policy Management. When companies are manually managing the employees and use multiple policies to govern the success of the employee. This makes things difficult in terms of tracking the progress, providing a fair evaluation to the employees, and offering raises.
- Foster, Maintain, And Support Continous Learning Culture, this problem comes into action in industries that are on the edge of competition, e.g. in the case of marketing, SaaS services, games development, etc. Therefore, keeping the task force equipped with the latest information, training, and tools is becoming more essential than ever.
- Hybrid Work Management is the last thing on our list of challenges faced by the HR department. The reason behind this is, allowing the employee to work on-and-off from home and office makes onsite resource management, task, and team management difficult, especially when you have no roster in hand to equally distribute the resources.
How The Update Change The Landscape Of HR Management
In September 2021, Zoho has launched many new updates that are focused on improving the experience and lowering the need for manual task management. On top of our update list is ‘Employee Experience.’ For this Zoho has updated the Zoho People Kiosk Ai, which means the employee can easily mark attendance aka check-in and check-out, without any hassle. The AI comes with a smart facial recognition system, that can be installed in a matter of few minutes and easily scan the face from the employee’s identity card and update the record of the company. Simultaneously, it has now included the ‘Employee Reviews and Reports’ feature. This allows the employee to actively know the feedback of their bose, conduct a self-assessment and monitor the pending benefits. In the case where the employee is not given the feature of self-assessment, he or she can still view the employer’s feedback. Some other feature update provides are as follow:
- Succession Planning – This includes promotion management for all employees. Since the system saves all information on the cloud and automatically sort thing into a category. Hence it makes thing easier for the employer to know which employee fall at which stage of hierarchy, and simultaneously provide detailed feedback on the employees’ performance
- Organizing Training Program – Ever since the information technology revolution, companies are on the lookout to ensure every employee in their company is digitally literate and familiar with all kinds of latest tools. People update covers exactly that, therefore with the new update, you can easily initiate virtual and on-site training programs, ensure maximum participation of employees and simultaneously track the learning curve.
Learn More On: How Trainers Can Leverage Low-Code Zoho Creator Platform To Develop A Trainor CRM
- Learning Management System (LMS) – Like we said above that the update allows one to initiate multiple training programs virtually. However, motivating employees to learn is not easy. therefore the update offers comprehensive LMS background management to users. They can change the background, measure progress and actively participate virtually from anywhere.
- Attendance and Leave Optimization – Every company goes through a different hiring phase, and not all employees are hired at the same time or offered similar benefits in terms of annual leaves, time relaxation, and pay scale. Therefore the Human Resources Specialist has to go through a lengthy and manual process to ensure leaves are optimized. Not anymore, with the latest Zoho updates, one can efficiently track the leave of an employee, offer reimbursement and optimize the leave of employee for every tenure. At the same time, employees can also track the leaves they have left or request for one without any problem.
- Custom Reports – Lastly, the update offers a wide range of reporting features by using which the HR professional can create comprehensive reports on employees retention, acquisitions, training session details, and much more. Additionally, there are dozens of pre-built templates that you can use or create for yourself from scratch.
Read More: Give Wings to Your Business With Zoho Analytics & BI
Conclusion
In 2021, the major problem faced by the human resource department is hiring the best employee and retaining them for a long time. On part of employees, companies need to upgrade the succession process. With Zoho People Kiosk’s latest update in 2021, you can scale your business activities, initiate training programs and manage employee attendance and leaves without any problem. For CRM implementation, integration, and customization you can contact Techloyce.
