Facilitating Developers with Salesforce CRM Asterisk Integration
If you are looking forward to developing a communication solution for a business, Techloyce offers you to go for Salesforce CRM integration with Asterisk Connect. Salesforce CRM is itself a powerful platform that enables you to connect with customers, automate marketing, track customers, increase your sales, and provides CRM support as well. It is more like a one-stop solution to store and manage customer information. When integrated with Asterisk, it provides a robust product for those who are keen to develop communication applications.
Asterisk is free and open-source to facilitate communication application developers. It is sponsored by Sangoma. Asterisk Connect has a mobile edition as well. Presently, Asterisk is being used on all business levels. It is used by small businesses, large enterprises, and some government agencies as well. Asterisk Connect will take your experience to another level. It facilitates developing plugins and connects with Asterisk PBX. It has become easier to connect CRM with PBX because of Asterisk Connect.
Developers can enjoy the following features of this integration and use them according to their requirements.
Office Telephone Systems
Many offices require their own business phone systems (PBX- Private Branch Exchange). These systems have a central phone where most of the calls are delivered. This central phone then transfers the phone calls on extensions. If you are developing a system including the module of business phone system then Salesforce integration with Asterisk is the best option.
Virtual Meeting Rooms
Many offices need to connect to conference calls. Asterisk offers this feature in the form of an application named ConfBridge. It not only lets the user create the virtual meeting rooms but there are many advanced features that you can surely experience when you get Salesforce integration with Asterisk.
Better Customer Management & Support
In every business, there is needed consistent and apt phone attention. Asterisk Connect with Salesforce CRM makes the system ready to offer smart customer management.
Helping Traveling Employees
Every organization has some key employees. When they travel, not only the company but also the clients need to connect with them. Asterisk Connect is available for smartphones to cater to the needs of travelling employees. With this application, you can easily handle the functionalities of callback and call forward, etc.
Prerequisites to Enjoy Robustness of Salesforce CRM Asterisk Integration
When you opt for Salesforce integration with Asterisk, you must complete the following prerequisites:
- Your company is already using Salesforce CRM, you are advised to use it more frequently to explore all of its functionalities.
- Knowledge of telephony, Linus, and networking is mandatory to use Salesforce Asterisk integration.
- There are some hardware requirements as well. For example, RAM and memory should work optimally to use this integration. It is advisable to let an IT expert handle the hardware requirements.
If you are still confused about anything regarding Salesforce integration with Asterisk then get in touch with the Salesforce certified consultants at Techloyce. They can help you out to explore more about this resourceful integration.
