Next Level Communication Experience
If you want to provide your customers with a better communication experience, Techloyce offers you Salesforce CRM and Twilio integration. Salesforce is a cloud-based CRM offering assistance in managing sales, marketing, and commerce. Salesforce CRM is known for its scalability and developers at Techloyce have used this platform effectively to offer robust business solutions.
Twilio on the other hand is a cloud communication platform. Experts at Techloyce use this tool to develop innovative communication solutions. Whether you have a small setup or you run a large enterprise, Twilio is endlessly programmable for all sizes of companies. With its integration with Salesforce CRM, you can establish billions of interaction all over the world.
Features of Salesforce Twilio Integration
- You can use the SMS inbox component to conveniently view messages from your leads and contacts.
- If you use Twilio integrated with Salesforce, you do not need to reveal your contact number during one to one messaging.
- You can send bulk message to all members of a campaign.
- Data is updated in Salesforce regarding sent, failed, and delivered messages.
- You can assign personal phone numbers to your Salesforce users and they can use them to send outbound messages.
- Twilio can be configured to transfer phone calls. For example, if you are using Salesforce to communicate with a contact and they request a phone call, you can call the number from your cell phone.
- You can generate a Salesforce chatter notification when you receive an inbound message.
Now you can also experience all these amazing features because people at Techloyce have knack in developing Salesforce integrations that can bring ease for the business community.
Better Customer Experience with Salesforce CRM Twilio Integration
Today, you cannot rely only on the quality of your product rather you have to offer the best customer services to compete in the market. Customers are smarter today and they need you to take them seriously. Now that it is established customer behaviour is important for businesses you need to know how Salesforce Twilio integration be used to offer a better customer experience.
- With Twilio integration, you can send customized automated messages – manage to deal with a number of customers at a time.
- You can also contact leads timely so as to convert them to loyal customers.
- You can also send messages to a group of any sizes.
Factors mentioned above play role in improving customer relationship as well as customer experience. A better customer experience guarantees customer retention and Techloyce provides you with the golden chance to improve your relationship with customers by getting Salesforce integrated with Twilio.
If you are interested in integrating Salesforce with Twilio, Techloyce has a team of Salesforce CRM consultants to provide you professional assistance. Grab your chance to communicate on a reliable global platform.
